Fix for “Internet explorer has closed this webpage to help protect your computer”

Many users face issue running Oracle forms on Microsoft Internet Explorer 8 (IE8) which causes the page to redirect to following url

res://ieframe.dll/acr_depnx_error.htm#<domain>,http://<server>:<port>/forms/frmservlet?config=<config>

It displays following error.

Internet explorer has closed this webpage to help protect your computer

A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage.

Solution:

Goto Internet Explorer -> Tools -> Internet Options -> Advanced -> Scroll down to Security -> Uncheck “Enable memory protection to help mitigate online attacks*”

Close all browser windows and restart the browser. The issue should have been fixed :-)

Edit: Alternatively you can use either of following 2 alternate solutions.

Alternate 2:

Open registry using start->Run->regedit->ok

Go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerMain

On the right hand side you will see a DWORD key called DEPOff. IF this is set to value 0, just change it to 1 and close registry editor.

Restart Internet Explorer and check if the problem has been fixed or not.

Alternate 3:

Right click on My Computer->Properties (or start->Run->sysdm.cpl->ok)

Click on “Advanced” Tab. Click on “Settings” button next to Performance.

Click on last tab “Data Execution Prevention

Select Second option and then select “Internet Explorer” from the bottom pan.

(If “Internet Explorer” is not already present there then just click on “Add” and then select “c:Program FilesInternet Exploreriexplore.exe”)

Click OK and restart internet explorer. The problem should have been fixed.

  1. rabi
    Mar 9th, 2014 at 14:10 | #1

    thanks buddy….it working……..thanks a lot

  2. Rishi
    Nov 25th, 2013 at 07:12 | #2

    Hello.. I need a help..

    I am unable to access EBS and oracle forms front end.. I have Java 6 installed in my pc.. JInitiator 1.3.1.22,1.3.1.26,1.3.1.28.. IE-10 but still i am unable to access the page.. Could you please help me to sort this problem…

    I am getting an error “We are unable to return you to the page you were viewing”

    Plz help..!!!!

  3. enzufrii
    Jun 25th, 2013 at 02:18 | #5

    God bless you … Thank you.. Solved it

  4. tag
    May 29th, 2013 at 04:29 | #6

    Hi,

    Currently I am using Window 8 x64 IE10. Cant use solution 1 and 2 because no such option. Solution 3 is not an option for Window x64.

    When I go some website, I have this problem, “An add-on for this website failed to run”.

    Any solution for this so I can run IE10 without downgrading IE with Window 8 x64.

    Cheer

  5. Rekha
    May 20th, 2013 at 05:52 | #7

    Thank u very much. This article helped me a lot…

  6. Rekha
    May 20th, 2013 at 05:51 | #8

    Thank u very much. This article helped me a lot

  7. Venkat
    Apr 4th, 2013 at 19:25 | #9

    I was able to resolve my login issue by this post.

  8. ashraf
    Feb 7th, 2013 at 16:46 | #10

    thanks

  9. Ghassan
    Jan 29th, 2013 at 11:23 | #11

    It worked!!! Thanks so much!!! I tried every other way and they did not work, yours did, thanks alot

  10. Brandy
    Dec 22nd, 2012 at 06:56 | #12

    thank you this solved yet another problem I was facing with this desktop. had the windows update agent was missing error earlier and then the windows update site was redirecting me worked on this thing alllll night. no viruses was a new install from usb. . never had so much trouble putting xp back on something in my life. . would go to windows 7 but this machine doesn’t like windows 7 or vista, and 8 is just sorry an icky.

  11. Dec 12th, 2012 at 17:03 | #13

    thanks alot team….its great solution….

  12. joseph
    Nov 29th, 2012 at 10:34 | #14

    Thanks for this post, i will try that.

  13. Ankur
    Nov 27th, 2012 at 07:32 | #15

    Thank you very much fo this solution. I have searched many links but at last my search ends on this site.
    Thanks again.

  14. shahzad
    Oct 13th, 2012 at 21:29 | #16

    Dear installtion of new jvm.dll works. thanks for useful most and please one thing may i revert back all other changes or kept them.

    • Rohit Naktode
      Sep 20th, 2013 at 10:26 | #17

      Hi shahzad

      Would you please tell me how you install jvm.dll.
      Please tell me procedure.

      Thanks & Regards

      Rohit Naktode.

  15. Darryl
    Sep 4th, 2012 at 18:17 | #18

    Ah well…why anyone would deliberately make their machine more vulnerable to Internet attack is beyond me.

    Oracle should fix their software.

    I deliberately turn fully on and enforce DEP domain-wide wherever I administrate.

    • Roy
      Mar 9th, 2013 at 20:38 | #19

      I agree, it’s not a fix to lower the security barrier..
      Fix it oracle!

  16. Jul 25th, 2012 at 12:43 | #20

    Glad we could help !

  17. tim
    Jul 13th, 2012 at 23:49 | #21

    Worked. Thanks.

  18. Lebo
    May 14th, 2012 at 16:36 | #22

    Wooow this helps a lot, ive been trying to fix this for long.

  19. MTT
    May 2nd, 2012 at 14:14 | #23

    Thank you, It helps me…..

  20. Prabhanjan
    May 2nd, 2012 at 03:41 | #24

    Thanks very much!!!

  21. Mithun S
    Apr 28th, 2012 at 15:59 | #25

    Thank you so much……

  22. Sravani
    Mar 20th, 2012 at 18:21 | #26

    Thanks Alot… First option itself resolved on my VDI

  23. prakash shrestha
    Feb 19th, 2012 at 08:30 | #27

    thanx

  24. chandu
    Feb 14th, 2012 at 17:52 | #28

    and finally DEPOFF is not in the list then add it .. it worked for me…

  25. decent
    Feb 1st, 2012 at 20:19 | #29

    1st solution worked for me thnx..
    sudheer

  26. Alexander
    Jan 6th, 2012 at 14:40 | #30

    Mamdouh Hafez :
    A lot of thanks but non is possible, I am working on windows 7 home premium 64 bit
    1) in solution 1 Enable memory protection.. this option is checked and for sorry access denied and can not be unchecked !!!!
    2) in solution 2 it says can not DEP this program in 64 bit system
    3) and finally DEPOFF is not in the list
    Thank you very much
    PLZZZZZZ HELP

    The same OS and the same problems. Nothing helped.

  27. chandu
    Dec 20th, 2011 at 17:00 | #31

    Grerat!!!! it worked for me :)

  28. Mandar
    Nov 11th, 2011 at 00:26 | #32

    Its rocking man thanx it help me a lot…….

  29. Mamdouh Hafez
    Nov 3rd, 2011 at 19:09 | #33

    A lot of thanks but non is possible, I am working on windows 7 home premium 64 bit
    1) in solution 1 Enable memory protection.. this option is checked and for sorry access denied and can not be unchecked !!!!
    2) in solution 2 it says can not DEP this program in 64 bit system
    3) and finally DEPOFF is not in the list

    Thank you very much
    PLZZZZZZ HELP

  30. roberta
    Oct 6th, 2011 at 12:07 | #34

    i only get this message when i am in my yahoo email and i click to get out of it…and then it happens…ONLY when in my email….?????

  31. me
    Sep 30th, 2011 at 00:07 | #35

    hey you’re brilliant! thank you!

  32. Sep 15th, 2011 at 10:40 | #36

    @Ivan Itchybut
    Yes we do understand your concern but the reason being Oracle and Microsoft being independent companies the newer versions of IE are not always compatible with older Oracle forms products. If they release new Jinitiator with new JVM files then you can always update your jinitiator to fix the issue but until that we need to use this fix/workaround.

    Best regards
    ORA Training blog admin

  33. Talal
    Sep 15th, 2011 at 00:29 | #37

    Thanks a lot, it solved my problem with SVUonline webdemo and IE 9 on windows 7 64bit.

  34. Ivan Itchybut
    Sep 14th, 2011 at 20:45 | #38

    Is this really a ‘fix’? So now I’m not protected against buffer overflows just so I can live with some Oracle funkiness??? Can’t Oracle fix something on their end so I don’t have to expose myself to Mr Internet?

  35. Vikas
    Sep 7th, 2011 at 16:17 | #39

    Thanks, it was very useful and worked like a charm !!

  36. MJ
    Aug 21st, 2011 at 20:23 | #40

    Hello,
    I tried allyour 4 solutions (3 alternatives + jvm.dll) and still it did not fix the issue. Also i dont think the administrator has locked the privelege as I can see the changes after browser restart but i am not sure if there is anything else as its the clients laptop and dont have Administrator password. I am trying to login into Oracle Discoverer. I have XP SP3, IE 8 (8.0.6001), jre1.5.0_10 installed on my laptop.
    Please let me know if there is any other alternative to resolve this issue?
    Thanks,
    MJ

  37. mona Ghn
    Aug 16th, 2011 at 11:21 | #41

    I Love you, very very very thanks. my problem resolved :)

  38. Sadiq
    Jun 27th, 2011 at 00:15 | #42

    After i made the above said changed, the WS_Ftp Pro software started closing down, it is shutting down automatically when trying to connect.

  39. JonAngel
    Jun 2nd, 2011 at 00:51 | #43

    We have an Asset Management Program under Oracle that was the only one that was responding with the above error and would not let us log in. I applied the first alternative and now could log in without an issue. But, My concern is, if we disable the memory protection from online attacks, wouldnt that alow internet online attacks and not protect the computer? Would it be better to use alternative 2 then add and select the Asset Management program by turning on the DEP for all except the Asset Management Program? Thanks, this has been very helpful!

  40. Mo
    May 27th, 2011 at 00:23 | #44

    Thanks,,,I appreciate it,,,it worked for me

  41. Siva
    Apr 29th, 2011 at 17:37 | #45

    Thanks a lot..This really is a fix of substance….

  42. Huma
    Apr 13th, 2011 at 12:41 | #46

    Thanks it helped.

  43. Moez
    Feb 23rd, 2011 at 14:37 | #47

    Thanks this really helped out to resolve my issue

  44. dan
    Feb 12th, 2011 at 20:24 | #48

    THANKS

  45. Ali Bhai
    Feb 4th, 2011 at 11:55 | #49

    @admin

    Its working… superb…. Thanks buddy…

  46. Jan 29th, 2011 at 09:53 | #50

    Thanks a lot. From last two week i am trying to solve this problem. Now its working prefectly.

  47. M.M. Hafez
    Jan 18th, 2011 at 01:19 | #51

    Thank you very very much JVM.DLL solved the problem but the form is not showen because of this error ORA-12560: TNS thanks once again.

  48. TP Low
    Jan 3rd, 2011 at 21:47 | #52

    admin :@Irene I have updated the post with alternate options to fix your issue. Please check it out.
    Thanks

    Hi Dear Admin,
    Happy New Year!
    I am facing the same problem on Windows 7 (IE8). Could you please advise me how to unchecked this only grey out box? I am the administrator for my notebook.
    Thanks in advance

    • Jan 4th, 2011 at 01:36 | #53

      As I mentioned in the alternate solution above for windows 7, right click on internet explorer in start-programs and then click “Run as administrator”. This will make the checkbox enabled for changes.

      Regards,
      ORA Training admin

  49. ma
    Dec 8th, 2010 at 17:06 | #54

    hi guys

    my details are the same as #35. forms 10gr2, jini 1.3.1.22, win xp prof ver 2000 sp3, ie8 etc

    i’ve tried everything suggested here as well as things that i thought of but to no avail.

    also made an entry for the locat host into the hosts file that i think is being used by the system but no luck.

    i suspect that the system admin have setup a company wide policy to use a default loopback ip address to stop people going to undesired sites.

    any other suggestions will be much appreciated.

    regards

    MA

  50. Sue
    Nov 30th, 2010 at 22:39 | #55

    You can not imagine the nightmare I had with “Internet explorer has closed this webpage to help protect your computer” until I found your website!! My husband about brained me for installing SP3. From then on he was not able to log onto his worksite. I can not thank you enough for your 3 steps on how to clean this mess up!! The first one worked for me! So easy and simple to do! Why does MS not tell you this on their site??? I hope that you are here for years to come, because I plan on visiting this often!!

    • Nov 30th, 2010 at 22:50 | #56

      Glad that we could help you fix the problem.
      - ORA Training admin

  51. Rajendra K Halemane
    Nov 24th, 2010 at 20:59 | #57

    Thank you so much, to enable us to fix the problem ourselves.

  52. Nov 11th, 2010 at 10:30 | #58

    @NAM009
    Thanks a lot for your comments. Glad that we could help fix the problem.

    ORA Training Admin

  53. NAM009
    Nov 10th, 2010 at 22:08 | #59

    Hi All,

    I had the same problem but under WinXP Prof SP3, IE8, Oracle 10g forms and JInitiator 1.3.1.22 environment and just fixed following ORA Training admin indications with regards to JInitiator – June 8th, 2010 at 11:16 | #11.
    I dont know what changes has been made on the jvm.dll file but after replacing the file it worked.
    I think this is one of the most workable solutions insted of touching the registry or changing the security level.
    Many thanks to the creator of this blog and to it’s administrators / ORA Training admin

  54. Ashraf
    Nov 5th, 2010 at 13:04 | #60

    whenever I close internet explorer (i’m using windows 7) I get the message:
    Internet Explorer has stopped working

  55. anh
    Nov 1st, 2010 at 06:43 | #61

    Great!!! it works for me.

  56. Drew
    Oct 15th, 2010 at 05:45 | #62

    i found it. but its kinda faded and the check mark wont uncheck and looks like its permanantly there. and the other stuff, i cant find on my computer. its brand new. can anybody help me? my facebooks Drew Jaceal so if u could just send me a message i would REALLY REALLY appreciate it. i cant close my internet and im having a real problem with it =T
    Thanks!! – Drew J. W.

  57. Sep 1st, 2010 at 20:59 | #63

    @gopal
    Glad that we could help you fix your issue. Keep visiting ORA Training and ORA Support.
    - Admin

  58. gopal
    Sep 1st, 2010 at 20:44 | #64

    thanks a lot!!!!!….. this solution worked for me as well.

    valuable post.

  59. Aug 27th, 2010 at 15:03 | #65

    @govand
    Glad that we could help you.

    ORA Training Blog admin

  60. govand
    Aug 27th, 2010 at 14:34 | #66

    Thanks, that is worked fine.

  61. anjam
    Aug 24th, 2010 at 14:25 | #67

    @admin
    Thanks for nice solution. It works well on windows 7 but unfortunately it doesn’t work on windows vista. Have you any solution for this?

    Regards
    anjam

  62. Aug 15th, 2010 at 16:45 | #68

    @Irene
    I have updated the post with alternate options to fix your issue. Please check it out.

    Thanks

  63. Irene
    Aug 13th, 2010 at 20:58 | #69

    Hmm.. I am logged in as the laptop’s administator. And, this option is the only one that is grayed out among all of those boxes.

  64. Irene
    Aug 13th, 2010 at 20:34 | #70

    Well, in my case, I’m the administrator for this laptop of mine. I have no idea what to do :S

    • Aug 13th, 2010 at 20:56 | #71

      I am sure you would have checked but please make sure once again if the user you are logged in as in part of your computer’s administrator group. If it is there then please let us know if only this option is grayed out or all of them. Also you can create a support ticket at support.oratraining.com so that I can assing someone for you. This is free of cost.

  65. Irene
    Aug 13th, 2010 at 20:19 | #72

    You stated there to check if theres any group policy st at domain level to prevent changes in IE settings. What does that mean? How do I check? Sorry :S

    • Aug 13th, 2010 at 20:26 | #73

      Sometimes the domain administrators set windows policies for all users which will set fixed options in internet explorer which may have the option checked. In this case even if we change the option, on next login it will reset the option. In your case if it is grayed out, most likely it is related to admin privileges on the computer.

      - ORA Training admin

  66. Irene
    Aug 13th, 2010 at 20:01 | #74

    Oh. I found the solution above. And sorry for double posting.

  67. Irene
    Aug 13th, 2010 at 20:00 | #76

    It doesnt work for me. For some reason, my box seems to be.. Its checked. But I cant seem to uncheck it. Its in gray color now. WHY?:O

  68. Titty
    Aug 12th, 2010 at 13:15 | #77

    it worked.. thanks a lot!!

  69. Aug 4th, 2010 at 17:58 | #78

    @Tami Powell
    Are you having administrator privileges on the system? If not, ask the administrator to do it for you or else check if you have any group policy set at domain level to prevent changes in IE settings.

  70. Muhazzar
    Aug 4th, 2010 at 16:59 | #79

    Thanks!

  71. Tami Powell
    Aug 4th, 2010 at 16:57 | #80

    I am unable to uncheck “Enable memory property to migrate online attacks”. It is checked in the list but and the sentence is shaded, why is that? When I try to uncheck it I am not able to. What should I do now?

  72. Sam
    Aug 3rd, 2010 at 17:46 | #81

    Thanks!

  73. Jun 13th, 2010 at 10:23 | #82

    @Tom
    Thanks Tom.. Glad that we could help you !!
    Keep visiting us for the latest posts.

  74. Tom
    Jun 10th, 2010 at 19:03 | #83

    Thanks very much, this sorted it for me. Other sites had complicated instructions that failed to fix. Thanks again :-) ))))

  75. Jun 8th, 2010 at 11:16 | #84

    Dear Kiran,

    Please download the jvm.dll file from following location and copy it to C:Program FilesOracleJInitiator 1.3.1.21binhotspot directory or equivalent Jinitiator directory. Make sure to rename existing file in this location and then try again after closing all your brower windows.

    http://blog.oratraining.com/files/jvm.dll

    Regards,
    ORA Training admin

  76. kiran
    Jun 3rd, 2010 at 22:46 | #85

    Hi even though i made changes to the security settings on the Advanced tab,I still have the same issue.I cannot open the Oracle Forms.Any suggestions.Thanks

  77. Rahil
    May 18th, 2010 at 15:41 | #86

    Thanks bro… it did worked… Bravo!!!

  78. rohit
    May 17th, 2010 at 22:12 | #87

    @admin

    Didnt work in my case even after restarting the browser.
    This error is coming the moment Oracle Formsa are launched. Win 7, IE 8

  79. May 12th, 2010 at 17:59 | #88

    @bryn_ie8team
    Thanks a lot Bryn. Glad to know that Microsoft IE team appreciates this.

  80. Rami
    May 12th, 2010 at 17:27 | #89

    the solution worked fine on ie8 but still firefox crash there is any fix to firefox

  81. kedar
    May 9th, 2010 at 18:51 | #90

    This is not helping me. I have installed windows 7 and tried to run application built on oracle application 10g

  82. May 4th, 2010 at 11:31 | #91

    Exactly, this solution applies to the same error. Please let us know if this does not work.

  83. Sandesh
    May 4th, 2010 at 10:06 | #92

    Many users face issue running Oracle Application 10g forms on Microsoft Windows 7 [Internet Explorer 8 (IE8)] which causes the page to redirect to following url

    res://ieframe.dll/acr_depnx_error.htm#araidc.local,http://oraapps.araidc.local:7777/forms/frmservlet?config=arai

    It displays following error.

    Internet explorer has closed this webpage to help protect your computer

  84. Craig
    May 3rd, 2010 at 13:43 | #93

    Excellent ! Why doesn’t Oracle publish this? We had tough time troubleshooting this.
    Thanks a lot

  85. Apr 28th, 2010 at 03:44 | #94

    Thanks for posting this great guide! I am sure Internet Explorer users will find this handy!

    Cheers,
    Bryn
    IE Outreach Team

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