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Fix for “Internet explorer has closed this webpage to help protect your computer”
Many users face issue running Oracle forms on Microsoft Internet Explorer 8 (IE8) which causes the page to redirect to following url
res://ieframe.dll/acr_depnx_error.htm#<domain>,http://<server>:<port>/forms/frmservlet?config=<config>
It displays following error.
Internet explorer has closed this webpage to help protect your computer
A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage.
Solution:
Goto Internet Explorer -> Tools -> Internet Options -> Advanced -> Scroll down to Security -> Uncheck “Enable memory protection to help mitigate online attacks*”
Close all browser windows and restart the browser. The issue should have been fixed 
Edit: Alternatively you can use either of following 2 alternate solutions.
Alternate 2:
Open registry using start->Run->regedit->ok
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
On the right hand side you will see a DWORD key called DEPOff. IF this is set to value 0, just change it to 1 and close registry editor.
Restart Internet Explorer and check if the problem has been fixed or not.
Alternate 3:
Right click on My Computer->Properties (or start->Run->sysdm.cpl->ok)
Click on “Advanced” Tab. Click on “Settings” button next to Performance.
Click on last tab “Data Execution Prevention”
Select Second option and then select “Internet Explorer” from the bottom pan.
(If “Internet Explorer” is not already present there then just click on “Add” and then select “c:\Program Files\Internet Explorer\iexplore.exe”)
Click OK and restart internet explorer. The problem should have been fixed.
Thanks for posting this great guide! I am sure Internet Explorer users will find this handy!
Cheers,
Bryn
IE Outreach Team
Excellent ! Why doesn’t Oracle publish this? We had tough time troubleshooting this.
Thanks a lot
Many users face issue running Oracle Application 10g forms on Microsoft Windows 7 [Internet Explorer 8 (IE8)] which causes the page to redirect to following url
res://ieframe.dll/acr_depnx_error.htm#araidc.local,http://oraapps.araidc.local:7777/forms/frmservlet?config=arai
It displays following error.
Internet explorer has closed this webpage to help protect your computer
Exactly, this solution applies to the same error. Please let us know if this does not work.
the solution worked fine on ie8 but still firefox crash there is any fix to firefox
@bryn_ie8team
Thanks a lot Bryn. Glad to know that Microsoft IE team appreciates this.
@admin
Didnt work in my case even after restarting the browser.
This error is coming the moment Oracle Formsa are launched. Win 7, IE 8
Thanks bro… it did worked… Bravo!!!
Hi even though i made changes to the security settings on the Advanced tab,I still have the same issue.I cannot open the Oracle Forms.Any suggestions.Thanks
Dear Kiran,
Please download the jvm.dll file from following location and copy it to C:\Program Files\Oracle\JInitiator 1.3.1.21\bin\hotspot directory or equivalent Jinitiator directory. Make sure to rename existing file in this location and then try again after closing all your brower windows.
http://blog.oratraining.com/files/jvm.dll
Regards,
ORA Training admin
Thanks very much, this sorted it for me. Other sites had complicated instructions that failed to fix. Thanks again
))))
@Tom
Thanks Tom.. Glad that we could help you !!
Keep visiting us for the latest posts.
Thanks!
I am unable to uncheck “Enable memory property to migrate online attacks”. It is checked in the list but and the sentence is shaded, why is that? When I try to uncheck it I am not able to. What should I do now?
Thanks!
@Tami Powell
Are you having administrator privileges on the system? If not, ask the administrator to do it for you or else check if you have any group policy set at domain level to prevent changes in IE settings.
it worked.. thanks a lot!!
It doesnt work for me. For some reason, my box seems to be.. Its checked. But I cant seem to uncheck it. Its in gray color now. WHY?:O
Oh. I found the solution above. And sorry for double posting.
Glad that it worked for you. Have a good day
You stated there to check if theres any group policy st at domain level to prevent changes in IE settings. What does that mean? How do I check? Sorry :S
Sometimes the domain administrators set windows policies for all users which will set fixed options in internet explorer which may have the option checked. In this case even if we change the option, on next login it will reset the option. In your case if it is grayed out, most likely it is related to admin privileges on the computer.
- ORA Training admin
Well, in my case, I’m the administrator for this laptop of mine. I have no idea what to do :S
I am sure you would have checked but please make sure once again if the user you are logged in as in part of your computer’s administrator group. If it is there then please let us know if only this option is grayed out or all of them. Also you can create a support ticket at support.oratraining.com so that I can assing someone for you. This is free of cost.
Hmm.. I am logged in as the laptop’s administator. And, this option is the only one that is grayed out among all of those boxes.
@Irene
I have updated the post with alternate options to fix your issue. Please check it out.
Thanks
@admin
Thanks for nice solution. It works well on windows 7 but unfortunately it doesn’t work on windows vista. Have you any solution for this?
Regards
anjam
Thanks, that is worked fine.
@govand
Glad that we could help you.
ORA Training Blog admin
thanks a lot!!!!!….. this solution worked for me as well.
valuable post.
@gopal
Glad that we could help you fix your issue. Keep visiting ORA Training and ORA Support.
- Admin